Pam Ruster has provided EAP critical incident response for over 20 years. During that time, she has responded to over 300 critical incidents impacting the workplace, including suicides, murders, automobile accidents, fatal industrial accidents, and robberies. Pam is a certified employee assistance professional (CEAP). Her vast employee assistance background stems from owning and running Supportive Systems, LLC, an Indiana-based EAP and women business enterprise (WBE) from 1996-2015. Understanding the importance of employee training programs, Pam has become a highly respected trainer designing and presenting a wide-range of workplace trainings focused on leadership, professional development, workplace respect, wellness, and achieving a better balance.
As a dedicated and active employee assistance professional, Pam is serving a second two year term on the Executive Committee and is the Secretary/Treasurer on the Board of Directors of the International Employee Assistance Professionals Association. She is also a past president of the EAPA Indiana Chapter.