EAP Critical Incident Response | Robert Douglas and Associates
EAP CIR: Multi-Systemic Resiliency Approach
Next Live Zoom Training:
March 25 & 26, 2025
1:00-4:30 EST
Register
SECOND EDITION COMING SOON!
EAP CIR Multi-Systemic Resiliency Approach
THE INCLUSIVE EDITION
EAP CIR: Multi-Systemic Resiliency Approach
Earn your Certificate of Specialized EAP CIR Training!
Delivered over two days,
3/25/25 and 3/26/25
1:00-4:30 pm EST
Early Bird Rates through February.
Registration
Individual Registration
$245.00
$275.00 + workbook (recommended)
Team Registration
6-10 $200.00 p/p
11-15 $185.00 p/p
16+ $175.00
Post-training, Private Team coaching session
Free workbook for office.
Team Registration is invoiced, contact RDA
All registrants receive a Certificate of Specialized training, 7.0 PDH hours for CEAP upon completion of training.
PLEASE READ! All sales are final once link to access training has been sent out (around 1 week before training). Should you not be able to make the training, you can transfer your registration to another professional. RDA must be notified of transfer. No unauthorized attendees will be permitted into training.
Recommended!
Workbook contains all the slides in color, and accompanying text. A perfect forever resource.
EAP CIR MSRA OUTLINE
7.00 content hours.
Objectives
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Integrate core clinical concepts of stress response, collegial grief, and resilience with practical EAP onsite response.
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Align traditional crisis intervention techniques within the EAP response environment
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Reduce the risk of re-traumatization through proper selection of group format and process administration
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Learn adjustments to CIR due to organizational nuance and virtual formats
3/35/25
Foundation
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EAP Mission
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Clinical
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Stress Responses
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Grief Reactions
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Collegial Grief
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Traumatic Grief
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Grief/Resilience Group
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Resilience
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Crisis Intervention
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Psychological First Aid
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Multi-Systemic Resiliency Approach
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Organizations
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Employees
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EAPs
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EAP Providers
3/26/25
Interventions
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Pre-Incident
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Management Consultation
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Leadership Meetings
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Company Briefings
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1:1
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Group
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PFA Group
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RALLI Group
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Resilience Group
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Onsite Outreach
Virtual CIR
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Digital Evolution
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Pros and Cons of VCIR
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Unique considerations
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Delivery
Postvention
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Follow-up
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Returning Onsite
About your trainer:
Robert Intveld LCSW, CEAP has been in the EAP field for over 35 years providing both administrative and clinical EAP services within internal, external and hybrid service models. His leadership in EAP CIR dates back to the first World Trade Center bombing, followed by shooting at Columbine HS, bombing in Oklahoma City, and 9/11 in NYC where he was later awarded awarded the EAPA Special Achievement Award in 2003 for his work in CIR. In providing CIR services within the EAP environment, Robert became increasingly vocal about how the current training in CIR did not reflect the nuance and variety of cultures served by EAPs and so in 2012 he developed the Multi-Systemic Resiliency Approach and focused his efforts on getting the EAP industry appropriately trained.
"The timing was right for a new approach. So much work was being done on resilience. It was the buzz word in corporate America. Something EAPs knew much about, but it wasn't operationalized. We knew people got to resilient outcomes, but how they did it after a powerful incident was not spelled out. The truth of the matter is sometimes you do not need to do too much when the right systems are in place. We have to learn how to stay out of the way as much as how to intervene."
Today, Robert continues providing EAP services, responding to CIRs, is authoring the second edition of his book and delivers a variety of EAP/CIR related trainings to EAP professionals around the world.
FAQs
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Will this training get me on EAP panels? Each EAP/Vendor determines the training requirements for their providers. Many EAPs and Crisis Vendors are familiar with this training and have approved and in fact, recommended their providers to have this training. Always verify with the EAP you are interested contracting with prior to registering.
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Can I receive CEs for this training? At this time, PDHs are included at no additional cost. PDHs are required to obtain the Certificate of Employee Assistance Professional (CEAP). No other CEUs are offered at this time.
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By completing this training, will I become certified in Critical Incident Response? Completing this training earns you a Certificate in Specialized Training for EAP CIR. A certification process is a more in-depth accounting of knowledge, experience and oversight which is not offered at this time.
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Please explain why I have to take a test or have coaching for on-demand. Simply because it is ethically responsible and there needs to be accountability for the kind of work you will be doing. Critical incidents are powerful events. You will be exposed to, and likely affected by, trauma producing material. You will be delivering services that will impact the quality of lives. In an On-Demand format, without certain degrees of oversight, testing and/or coaching addresses some of these deficits. Live trainings do not require an exam or coaching.
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Can the on-demand training be offered to our EAP team where we can view it together? Yes. Team viewing is encouraged and discounted. Registration is through contacting RDA at rdintveld@gmail.com. In addition, group coaching is recommended to further integrate the course material with the operation and culture of your EAP organization.
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What is the difference between the .pdf and the workbook? The PDF is a standard black and white, pdf download of a PowerPoint training with 3 slides to a page. This is free. The workbook is a 126 page book in color and maintains the size of the slides along with text of the entire training.
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Can I read the workbook in lieu of training? No. The workbook is designed to compliment the training, educate on MSRA and provide a forever resource. It does not offer the Certificate of Specialized Training.
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Got another question? rdintveld@gmail.com