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EAP CIR MSRA Training Outline and Ordering Information

Individual Registration
9:00-12:00 EST,
Break for lunch
1:00-4:30 EST

February 8, 2024

February 9, 2024

Individual Registration
9:00-12:00 EST,
Break for Lunch
1:00-4:30 EST

If you are planning to take the training over both days, please register for the 2/8 training.

Discount Codes

The following discount codes are applicable for this training:

  • Early Bird Registration (12/6/23 - 1/5/24)

  • New Staff (EAPs who have had their teams already trained)

  • Previously taken an RDA course 

If you have misplaced your discount code, contact RDA:

Looking to train your staff or group ( 6+)? Contact to inquire special rates!


6.00 content hours.


  • Integrate core clinical concepts of stress response, collegial grief, and resilience with practical EAP onsite response.

  • Align traditional crisis intervention techniques within the EAP response environment

  • Reduce the risk of re-traumatization through proper selection of group format and process administration

  • Learn adjustments to CIR due to organizational nuance and virtual formats


  • EAP Mission

  • Clinical

  • Crisis Intervention


Multi-Systemic Resiliency Approach

  • Organizations

  • Employees

  • EAPs

  • EAP Providers


  • Pre-Incident

  • Management Consultation

  • Company Briefings

  • 1:1

  • Resiliency/Grief Group

  • PFA Group

  • RALLI Group

  • Resilience Group

  • Onsite Outreach

Virtual CIR

  • Pros and Cons

  • Integration

  • Delivery



  • Follow-up

  • Returning Onsite

Training Delivery Options:

  1. Live in person.

  2. Live Virtual

  3. On-Demand (self paced)


All trainings include:

  • Free PDF of the slides 

  • 6 Professional Development Hours (PDF)

  • Certificate of Specialized Training



  • Training Workbook*- includes enlarged color slides and entire training text. 

Email your inquiries to:

EAP CIR MSRA Workbook!*
126 pages, full text, color.
MSRA Workbook

* Workbook is not a download and will arrive via mail. Please take this into consideration when ordering. 


  1. Will this training get me on EAP panels?   Each EAP/Vendor determines the training requirements for their providers. Many EAPs and Crisis Vendors are familiar with this training and have approved and in fact, recommended their providers to have this training. Always verify with the EAP you are interested contracting with prior to registering.

  2. Can I receive CEs for this training?  At this time, PDHs are included at no additional cost. PDHs are required to obtain the Certificate of Employee Assistance Professional (CEAP). No other CEUs are offered at this time.

  3. By completing this training, will I become certified in Critical Incident Response?  Completing this training earns you a Certificate in Specialized Training for EAP CIR.  A certification process is a more in-depth accounting of knowledge, experience and oversight which is not offered at this time.

  4. Please explain why I have to take a test or have coaching for on-demand.  Simply because it is ethically responsible and there needs to be accountability for the kind of work you will be doing. Critical incidents are powerful events. You will be exposed to, and likely affected by, trauma producing material. You will be delivering services that will impact the quality of lives. In an On-Demand format, without certain degrees of oversight, testing and/or coaching addresses some of these deficits.

  5. Can the on-demand training be offered to our EAP team where we can view it together? Yes. Team viewing is encouraged and discounted. Registration is through contacting RDA at  In addition, group coaching is recommended to further integrate the course material with the operation and culture of your EAP organization.

  6. What is the difference between the .pdf and the workbook? The PDF is a standard black and white, pdf download of a PowerPoint training with 3 slides to a page. This is free. The workbook is a 126 page book in color and maintains the size of the slides along with text of the entire training.

  7. Can I read the workbook in lieu of training? No. The workbook is designed to compliment the training,  educate on MSRA and provide a forever resource. It does not offer the Certificate of Specialized Training.

  8. Got another question?

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