EAP Critical Incident Response | Robert Douglas and Associates

STEP 1 (FREE)

Understanding the EAP Mission

• Differences between EAP and traditional behavioral health practice.

• EAP Relationships

​

Profitability

• Fee Structure

• Referrals

Practice considerations

• Paperwork

• Growth

STEP 2

• Perspective- A Very Brief History

​​

• Ethical EAP

​

• EAP Models

​

• Engaging Affiliates

​

• General Practice

​

• Considerations

​

• Referral Types

​

• Short Term Consultative Skills

​

• Complaint Resolution

STEP 3

Management Referral

• Mandated

• Last Chance Agreement

• Fitness for Duty

​​

• Crisis Referrals

• Leaves of Absence

• Challenging Problematic Referrals

​​

​

​

​

​

STEP4

Managing  Conflict of Interest

​

Creating your Business

Narrative

​

Visibility

• Networking

• Speaking

Plug In

• Blog

• Social media

Opportunity

Credentials