When a workplace is notified that an employee has died, it sets off a series of emotional reactions within employees, and operations by the organization in which the Employee Assistance Program (EAP) becomes actively involved in both. The role the EAP from the onset is to offer steady, compassionate guidance to organizational leadership, clinical support to those impacted, and subject matter expertise on crisis intervention, grief reactions, and fostering resilience. However models of grief are plenty, crisis intervention objectives vary and even in the field of Critical Incident Response (CIR), different target populations alter method. Drawing upon EAP Critical Incident Response: Multi-Systemic Resiliency Approach (MSRA) this training clearly defines the appropriate grief models and interventions, both onsite and virtual, specific to working within the EAP Mission and various workplace cultures.

At the conclusion of this training you will be able to:
 

• Implement a grief/resilience model most applicable to the reactions from an employee death and its impact on the organization.

• Compare and contrast between the roles of grief counselor and EAP CIR responder.

• Create and apply all onsite interventions, in-person and virtual consistent to workplace culture influences.