EAP Critical Incident Response | Robert Douglas and Associates
Next Live Virtual Training!
Nov. 13-14, 2025
1-5pm EST
REGISTER
Digital Badges coming to EAP CIR MSRA trained professionals and organizations!
Certified MSRA Trainer
EAP Team Trained
EAP CIR Provider
EAP CIR: Multi-Systemic Resiliency Approach
Certified MSRA Trainer
RDA is authorizing EAP professionals to be integrated Certified MSRA Trainers!
Since its release in 2013, MSRA has become the preferred EAP response approach for EAPs. EAPs value this approach because it is consistent with the EAP Mission and is adaptable to the nuance of the various cultures and multi-stakeholders involved. Taking this one step further, every EAP is nuanced as well. To meet the unique needs of every EAP, RDA has been providing coaching and team trainings to customize this approach to each EAP's specific delivery of CIR services. What has evolved from this is the request by EAPs to have a designated, internal professional to provide the MSRA training, and modifying it to their unique needs. We agree!
More EAPs are also building their own response networks. We are proud to have been identified as a leading training module for this endeavor. You can now host your own training event for areas you need to develop.
Qualifications/Requirements
Like all successful positions or responsibilities, its important to have the right person in the right position. This applies here as well. The ideal candidate in our view is one with:
-
Employed by and representing an EAP.
-
Professional Licensure
-
5+ years EAP (internal, external, hybrid) employment
-
Experience in all phases of CIR delivery experience
-
management consultation
-
onsite delivery involving group, individual and training intervention
-
virtual CIR delivery
-
-
Likes* crisis response work
Steps to become a Certified MSRA Trainer
-
Enrollment Fee
-
Receives workbook which contains slides with preferred dialogue.
-
Candidate is enrolled in the next Live Zoom MSRA training or on-demand training depending on scheduling. Completes post training coaching.
-
Completes on-demand Ethics training
-
Supervised presentation with own team with post-training coaching
Upon Completing Certified MSRA Trainer
-
Candidate is enrolled in quarterly Certified MSRA Trainer Zoom calls
-
Review recent CIR requests with peers
-
Share lessons learned
-
Identify need for new training content
-
Network/Support
-
-
Become a MSRA Certificate of Specialized Training Co-Signer
Fees
The start up cost of $2500 per individual. This includes:
-
Attend MSRA training or complete On-Demand training, CIR Ethics Training.
-
All presentation materials and upgrades
-
Coaching on integrating into your EAP delivery
-
Quarterly support meetings with all Certified MSRA Trainers (Optional after first year)
Co-signed Certificate Of Specialized Training- $15.00 per Certificate
Badges
Discounted rate on workbooks
Rate after first year- 95.00/Month or 1000.00/Year
-
Receive training and workbook upgrades with coaching
-
Optional quarterly support meetings
-
RDA consultative incident support (confidential)
*Critical incidents will activate your own stress response. For many in this field, it is their eustress (positive) that is activated leading to further engagement, clarity and motivation. If distress is activated, then anxiety and avoidance are more likely to be experienced reducing your effectiveness in response.
1. After sending in form, RDA will contact your supervisor to discuss your candidacy.
2. Upon initial approval, a more detailed application about your CIR experience will be sent to you.
3. Upon final approval an invoice will be sent to your supervisor.
4. Upon payment, you will be scheduled with RDA to begin Certification process.