Brigid Crawford has been with LifeSolutions Employee Assistance Program since July of 2015 and serves 
as the team expert in crisis response and workplace violence. LifeSolutions functions as the internal EAP 
for the University of Pittsburgh Medical Center (UPMC) and provides services for hundreds of external 
clients. In addition to delivering trainings and offering leadership consultations, Brigid oversees the EAP’s
Disruptive Event Management program. Since 2018, she and her team have been utilizing the CIR Multi-Systemic Resiliency Approach to support workgroups in crisis across their book of business. Brigid is a 
Certified Trauma Professional and holds her Certification in Critical Incident Stress Management 
(CCISM). She is an approved instructor of ICISF Assisting Individuals in Crisis, ICISF Group Crisis 
Intervention, Adult Mental Health First Aid, Partner Violence, and QPR Suicide Prevention. She is a 
member of the Association of Threat Assessment Professionals (ATAP) as well as UPMC’s Systemwide 
Threat Assessment and Response Team (START)

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As a Certified MSRA Trainer, what are your next steps?

"I have a group of about 10 on standby now, 8 of whom are internal and 2 of whom are community providers who want to assist us when needed.

In the future, I hope to offer trainings for our affiliate base, especially in areas we cannot service ourselves due to distance since we have a national footprint."

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