

Soon to be released!
2026-2029
EAP MRA Responder
325.00
REGISTER

Prerequisite: Masters Level; State License
1 Complete 6-hours Video Training
2 Pass Post-test 80%
3 Complete Coaching session
EARN:
5.5 CEUs; Professional Development Hours (PDH) for CEAP
MRA Responder Digital Badge
3-year MRA Certificate of Specialized Training
Recognized Provider Status Network Listing
Included:
MRA Workbook Companion- 200 pages (slides and narration)
MRA Handouts Consistent with Training
Renewal Discount

It is once again time to evolve. For those who have been with me on this journey, "Evolve" was the guiding principle when this training first launched. EAPs needed to move away from CISM’s traditional first-responder framework toward an approach inclusive of all workplaces and organizational cultures.
Evolution never stops. Together, RDA and EAPs must continue growing alongside emerging research and the changing needs of our clients worldwide.
What’s New in the Training:
-
Neurobiological & Grief Insights: We have expanded our coverage of neurobiological stress reactions, mitigation and integrated modern grief and resilience models over traditional recovery processes.
-
Modern Workforce Dynamics: As workplaces shift toward remote and hybrid environments, our response models adapt accordingly. Building on post-COVID-19 insights, we have refined the staging and delivery of virtual interventions.
Introducing Recognized Provider Status:
In addition to the training, we are putting a spotlight on the EAP MRA Responder as a new, recognized provider status. Crisis response is a distinct specialty—not every practitioner is suited for it, nor should they be. Some are naturally drawn to crisis work, while others gravitate toward different areas of practice; both are completely valid.
For those who choose this path—and for the organizations seeking qualified professionals—carrying the MSR Badge signifies that a provider has been rigorously trained, coached, and supported to deliver high-impact Critical Incident Response as intended.
Certified MRA Trainer
EAP Team Trained

EAP CIR Responder

EAP CIR: Multi-Systemic Resiliency Approach
PAS Personal Assistance Services. WorkPartners. Power Vision EAP. Canopy EAP. INOVA EAP. CBPEAP. University of Virginia. US House of Representatives EAP. Psychology Services, Cigna. Spring Health. MyGroup EAP. Pivot EAP. First Sun EAP. Connections. Workplace Options. Magellan. Delta EAP. Kaiser Permanente. MHN. Cone EAP. Anthem EAP. Carebridge EAP. Advocate Health. ESPYR. LICADD Open Arms EAP. National EAP. Ohio State University. POUDRE Schools. Sutter EAP. University of Rochester. EmpathyHQ...............................................................................................................
First Choice in EAP CIR TEAM and Provider Training!

"I want to re-convey the wonderful contribution you have made with this work. Beyond offering a great deal of practical knowledge on CIR work, you went further by anchoring it to the principles and standards of EAP practice. I haven't come across any literature this good in quite a while."
Jeff Christie, LCSW CEAP
Since its release in 2013, MRA has become the foundational training for EAP organizations and their professionals for Critical Incident Response work. Here is why:
-
Developed specifically for EAP client populations and various workplace cultures.
-
Trains all the moving parts of a successful EAP intervention
-
Integrates evidence based, crisis intervention principles and resiliency based practices
-
Builds professional competency and safety through a foundational emphasis to be delivered in a nuanced environment.
-
Navigates the Dual-client environment consistent with EAP delivery
-
Operationalizes virtual EAP CIR options
This training is delivered in both live and on-demand formats.
On Demand
-
Self paced video presentation with live coaching.
-
Free pdf of slides
-
6.0 Professional Development hours for CEAP
-
Certificate of Specialized Training
-
EAP CIR MSRA Badge eligable
Review On-Demand Training Outline and Order!


.jpg)