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EAP Critical Incident Response | Robert Douglas and Associates
New Training for 2026!
EAP CIR: Responding to the Death of an Employee
A Multi-Systemic Resiliency Approach
June 25 2026
1:00-3:00pm EST
MSRA
On-Demand Hybrid
Available immediately or at a time of your choosing.
REGISTER
Digital Badges available to EAP CIR MSRA trained professionals and organizations!
Certified MSRA Trainer
EAP Team Trained
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EAP CIR Responder

EAP CIR: Multi-Systemic Resiliency Approach
First Choice in EAP CIR TEAM and Provider Training!
PAS Personal Assistance Services. WorkPartners. Power Vision EAP. Canopy EAP. INOVA EAP. CBPEAP. University of Virginia. US House of Representatives EAP. Psychology Services, Cigna. Spring Health. MyGroup EAP. Pivot EAP. First Sun EAP. Connections. Workplace Options. Magellan. Delta EAP. Kaiser Permanente. MHN. Cone EAP. Anthem EAP. Carebridge EAP. Advocate Health. ESPYR. LICADD Open Arms EAP. National EAP. Ohio State University. POUDRE Schools. Sutter EAP. University of Rochester. EmpathyHQ...............................................................................................................


"I want to re-convey the wonderful contribution you have made with this work. Beyond offering a great deal of practical knowledge on CIR work, you went further by anchoring it to the principles and standards of EAP practice. I haven't come across any literature this good in quite a while."
Jeff Christie, LCSW CEAP
Since its release in 2013, MSRA has become the foundational training for EAP organizations and their professionals for Critical Incident Response work. Here is why:
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Developed specifically for EAP client populations and various workplace cultures.
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Trains all the moving parts of a successful EAP intervention
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Integrates evidence based, crisis intervention principles and resiliency based practices
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Builds professional competency and safety through a foundational emphasis to be delivered in a nuanced environment.
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Navigates the Dual-client environment consistent with EAP delivery
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Operationalizes virtual EAP CIR options
This training is delivered in both live and on-demand formats.
On Demand
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Self paced video presentation with live coaching.
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Free pdf of slides
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6.0 Professional Development hours for CEAP
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Certificate of Specialized Training
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EAP CIR MSRA Badge eligable
Review On-Demand Training Outline and Order!
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